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Strange 800 problem: locked up, display error

Strange 800 problem: locked up, display error

2018-07-26 by zwright88@...

Hi folks,


I have a Poly 800 mk1 that has developed an odd problem. 


Upon switching it on, the display reads "1.7 50 01", no sound is able to be produced other than the occasional low frequency click, and none of the buttons are responsive at all. Playing keys will oddly make the value number displayed gradually increase, but the first two numbers remain at "1.7 50"


I'm not able to attempt to re-write the patches from tape since buttons and rear switches are unresponsive, so guessing this is a more serious problem. 


Anyone experienced this before? I found only one mention of someone with the same problem online, but there was no answer. Thanks!

Re: [korgpolyex] Strange 800 problem: locked up, display error

2018-07-26 by <backshall1@...>

I had a similar problem once before. It was an extremely corroded sequencer enable switch.
Don B.
 
Sent: Thursday, July 26, 2018 2:33 PM
Subject: [korgpolyex] Strange 800 problem: locked up, display error
 
 

Hi folks,


I have a Poly 800 mk1 that has developed an odd problem.


Upon switching it on, the display reads "1.7 50 01", no sound is able to be produced other than the occasional low frequency click, and none of the buttons are responsive at all. Playing keys will oddly make the value number displayed gradually increase, but the first two numbers remain at "1.7 50"


I'm not able to attempt to re-write the patches from tape since buttons and rear switches are unresponsive, so guessing this is a more serious problem.

 

Anyone experienced this before? I found only one mention of someone with the same problem online, but there was no answer. Thanks!

Re: [korgpolyex] Strange 800 problem: locked up, display error

2018-07-26 by zwright88@...

Hi Don,

Thanks, but I'm not sure that's it. I've opened it up and the sequencer enable switch looks fine, can't see any obvious corrosion or other visible problems on the circuit board. 

Although you're probably right in that it has something to do with the sequencer - I just noticed that that hitting the "step" button does cycle the value number up. Also, hitting "cancel" changes the program no. display from 1.7 to 1.8 for some reason, but nothing else is responsive.

Zack

Re: [korgpolyex] Strange 800 problem: locked up, display error

2018-07-27 by support

Most likely, the problem is with the sequencer enable switch or with IC33 or IC34.

I would start by checking the switch using a multimeter. If it is not the switch itself, then replace IC33. If that does not fix it, then replace IC34.

/Mike


On Thu, 2018-07-26 at 22:59 +0000, zwright88@... [korgpolyex] wrote:
 

This is the only sound it sometimes makes, but only does so by intermittently, when pressing keys quickly:

Re: Strange 800 problem: locked up, display error

2018-07-27 by zwright88@...

Re: [korgpolyex] Strange 800 problem: locked up, display error

2018-07-27 by charles chop

please check some of the thru hole components.
some of the components radial axials on the ex800 had long lengths ,
so long that the way they were bent could have triggered a short/malfunction

Charles



--------------------------------------------
On Fri, 7/27/18, support support@... [korgpolyex] <korgpolyex@yahoogroups.com> wrote:

Subject: Re: [korgpolyex] Strange 800 problem: locked up, display error
To: korgpolyex@yahoogroups.com
Received: Friday, July 27, 2018, 7:56 AM


 

















Most likely, the problem is with the sequencer
enable switch or with IC33 or IC34.
I would start by checking the switch
using a multimeter. If it is not the switch itself, then
replace IC33. If that does not fix it, then replace
IC34.
/Mike

On Thu,
2018-07-26 at 22:59 +0000, zwright88@... [korgpolyex]
wrote:
 






This is the only sound it sometimes makes, but only
does so by intermittently, when pressing keys
quickly:
https://soundcloud.com/dkon/poly800problem/s-vEWHY
























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Re: [korgpolyex] Re: Strange 800 problem: locked up, display error

2018-07-27 by support

And I would not order them from eBay. Better to get them from a reputable supplier that is guaranteed to send you working units.

/Mike

On Sat, 2018-07-28 at 00:30 +0200, Malte Rogacki gacki@... [korgpolyex] wrote:
 

Yes, no programming required; just swap the chips.

In case you'd rather order them locally: TC40H is the equivalent to 74HC.
So you can also use a 74HC240 and 74HC138 instead.

Re: [korgpolyex] Re: Strange 800 problem: locked up, display error

2018-07-27 by Malte Rogacki

I generally agree; however the first of the two suppliers (littlediode) is
(in my opinion) quite reputable; I've ordered (rare) components there as
well.

On the other hand both IC's are standard so it's no really necessary to pay
premium prices or have them (for the T40H138) shipped from Hongkong.


At 18:46 Uhr -0400 27.07.2018, support support@... [korgpolyex] wrote:
> And I would not order them from eBay. Better to get them from a reputable
> supplier that is guaranteed to send you working units.
>
> /Mike

Re: Strange 800 problem: locked up, display error

2018-09-26 by zwright88@...

Hi all, I have an update and a new question:

I replaced IC33, and the original issue with my 800 being completely unresponsive seems to be fixed! However, new problems have appeared.

It's currently behaving like it needs the factory patches re-written: the patches are playing low clicks and white noise. However, the tape write switch doesn't do anything - flipping it to "enable" doesn't make "TAPE" appear like it should, so it's impossible to put it into tape write mode.

Also, the button "3" seems to be unresponsive, as well as a couple of the keys. No idea if this is related to the other issues or not.

Any ideas on where to go from here? Would IC34 possibly be a culprit or is there something else that may need replacing? I still don't think it's an issue with the switch itself as there's no visible corrosion and I'd never had that issue in the past.

Thanks again, this group is an incredible resource!

Re: [korgpolyex] Re: Strange 800 problem: locked up, display error

2018-09-26 by support

The "Tape" switch and the '3' keypad button are connected to the same pin on IC34. So, the most likely problem is with IC34.

The patches are held in a 2K static RAM (6116)  that is kept alive using an onboard CR2032 battery (if present) or by the C cells. So, if you don't have the onboard backup battery and you don't have C cells then the patches will disappear every time you turn the unit off.

/Mike


On Tue, 2018-09-25 at 23:42 -0700, zwright88@... [korgpolyex] wrote:
 

Hi all, I have an update and a new question:


I replaced IC33, and the original issue with my 800 being completely unresponsive seems to be fixed! However, new problems have appeared.

It's currently behaving like it needs the factory patches re-written: the patches are playing low clicks and white noise. However, the tape write switch doesn't do anything - flipping it to "enable" doesn't make "TAPE" appear like it should, so it's impossible to put it into tape write mode.

Also, the button "3" seems to be unresponsive, as well as a couple of the keys. No idea if this is related to the other issues or not.

Any ideas on where to go fro m here? Would IC34 possibly be a culprit or is there something else that may need replacing? I still don't think it's an issue with the switch itself as there's no visible corrosion and I'd never had that issue in the past.

Thanks again, this group is an incredible resource!

Re: Strange 800 problem: locked up, display error

2018-09-30 by zwright88@...

Hi Mike, thanks for the reply.

I just replaced IC34, but unfortunately the problem is still there with the "3" button and the tape switch not working.

Any other ideas about what to look at? Or is there a way I can narrow down the issue with a multimeter?

I did also just do the internal battery mod (mine was a mk1 with no 2032 present), and that is working great now.

Thanks again!

Re: [korgpolyex] Re: Strange 800 problem: locked up, display error

2018-09-30 by support

Have you downloaded the schematics? check them out because that part of the circuit is quite straightforward.

/Mike


On Sun, 2018-09-30 at 01:26 +0000, zwright88@... [korgpolyex] wrote:
 

Hi Mike, thanks for the reply.


I just replaced IC34, but unfortunately the problem is still there with the "3" button and the tape switch not working.

Any other ideas about what to look at? Or is there a way I can narrow down the issue with a multimeter?

I did also just do the internal battery mod (mine was a mk1 with no 2032 present), and that is working great now.

Thanks again!

Re: [korgpolyex] Re: Strange 800 problem: locked up, display error

2018-09-30 by charles chop

maybe the circuit board has a fraqctured trace ,
being an issue with non responsive button presses and a tape switch not enguaging..?
charles



--------------------------------------------
On Sun, 9/30/18, zwright88@... [korgpolyex] <korgpolyex@yahoogroups.com> wrote:

Subject: Re: [korgpolyex] Re: Strange 800 problem: locked up, display error
To: korgpolyex@yahoogroups.com
Received: Sunday, September 30, 2018, 1:13 AM


 









Quite frankly that's a bit beyond my ability
level - I have the schematics but no idea what to look for
there.
















Posted by: zwright88@...

Re: [korgpolyex] Re: Strange 800 problem: locked up, display error

2018-09-30 by support

You need to trace the line that takes the keypad 3/tape enable/chord memory button to the chip.

You will need a multimeter set to ohms x1. And then patience to methodically work your way from the chip through the traces.
And you need to check to make sure that none of the switches on that line of the XY matrix are shorted. If one of them is shorted then the switches won't work on that line either.

If this is not something you can figure out with the schematics in front of you then it might be time to find someone who can do it for you.

/Mike




On Sun, 2018-09-30 at 05:13 +0000, zwright88@... [korgpolyex] wrote:
 

Quite frankly that's a bit beyond my ability level - I have the schematics but no idea what to look for there.