Disklavier

Yamaha cannot support these "gray market" disklaviers for several reasons.  
Piano Bench gave you one very good one in that the piano is not made for the 
American market - the wood is not seasoned to withstand the extremes in 
humidity and dryness in a typical American home.

The biggest reason is UL approval.  Only the models made for the US have 
this.  If Yamaha USA were to support a non-UL approved instrument, the 
product liability would be enormous.  When an electronic instrument is UL 
approved, we know to what standards it is manufactured.  With these 
"Japanese" disklaviers, we do not.

You will get no technical support on "gray market" disklaviers.  Better to 
have customer's buy one made for the U.S. market.  BTW, I doubt you can 
change the language to English on the one you have.  It's all in the flash 
rom program.

Carol Beigel
Registered Piano Technician


>From: <johnsound@...>
>Reply-To: disklavier@egroups.com
>To: disklavier@egroups.com
>Subject: Re: [Re: [Re: [disklavier] Owners manual - older disklavier]]
>Date: 20 Jan 01 20:00:09 PST
>

>
>
>Hi Piano Bench,

They didn't design a
>completely different disklavier unit for Japan I don't believe. Even if it 
>is
>another model #.  I understand that the different language capabilities are 
>a
>menu choice even in the US models.
>I am astounded that they do not support this unit, solely from my 
>observation
>that it is to protect the US Yamaha dealers from any foriegn competition. 
>This
>seems unethical.
>     I sold this unit for a dealer I work with, yes, I feel obligated to 
>get my
>customer any info I can about it. If you know how to switch the menu to
>english from japanese, that would be a big start. There are many Japanese 
>made
>pianos coming into the states. If you have done this for any time, I assume
>that you have, you've seen the changes int the american/imported piano mix.
>It's a printed booklet, nothing compicated.  Whay can't they just sell me 
>one?
>  Why to I need to have a piano at all in order to buy a book?  Doesn't 
>this
>seem ulikely to you?  Do you have any suggestions beyond the company?
>thanks. john
>
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