Cuari
I pretty much agree with everything you've said - I even put in an order for my
Hartland build panel knowing I had an intermittent problem with one of my Oakland
panels. Why? Cos I love the product too - I had every faith that I was in good hands
regarding my faulty panel. I had made Rex aware of the problems and when either the
problems got serious and permanent (rather than intermittent) or my work schedule
slowed down I thought I would be able to get the panel looked at properly so long as Rex
was still in business.
When you returned your panel did Rex ask you for an upfront
payment to cover the repair?
KD
I pretty much agree with everything you've said - I even put in an order for my
Hartland build panel knowing I had an intermittent problem with one of my Oakland
panels. Why? Cos I love the product too - I had every faith that I was in good hands
regarding my faulty panel. I had made Rex aware of the problems and when either the
problems got serious and permanent (rather than intermittent) or my work schedule
slowed down I thought I would be able to get the panel looked at properly so long as Rex
was still in business.
When you returned your panel did Rex ask you for an upfront
payment to cover the repair?
KD