PLAN B analog blog

Ok Here's my 10 Québécois cents (Not Canadian :P)

I've been using Plan B modules for a while now, all I have to say is that those are awesome 
musical instruments that have a pesonality of their own and really great tools to infuse 
electronic sounds with an organic touch... I carry my modular system a lot, play a lot live 
with it... and no electroacoustic music type of performance... I play in a Heavy Metal 
band... mosh pits are crazy and the stage is pure chaos... things could break... But they 
don't!
Peter is easy to reach, he even did an interview and gave me a copy of some of his music, 
which is unreleased material, for a University reasearch/music analysis project
I never had any quality issue with any of my 11 Plan modules and couldn't live without 
them!
Again, the bloggers n' complainers, as I've said before, if you would spend as much time 
and energy writing music instead of complaining on the in ternet... our world would most 
likely be a better place...

paix et joie!

g.
--- In PLAN_B_analog_blog@yahoogroups.com, "thighpaulsandraslingsby" <thighp@...> 
wrote:
>
> I have to agree with Bakis.  I've got quite a few Plan B modules and all have survived 
> shipping from the USA and arrived fully-functional.  Any problems that have arisen in 
use 
> have been solved with simple instructions from PG.  I've had issues with other Euro 
format 
> modules and even my Serge system but I have to admit Plan B after sales service and 
> support is the best. 
> 
> Keep up the good work.
> 
> Thighpaulsandra
> 
> www.thighpaulsandra.com
> www.aerielstudios.co.uk
> 
> 
> --- In PLAN_B_analog_blog@yahoogroups.com, Bakis Sirros <synth_freak_2000@> 
> wrote:
> >
> > and on a positive side:
> >  
> > i have had many modules from Plan B and i never had any problem with them! 
> > all worked fine and sounded great.
> > and i am sure Peter is doing his best to deliver great modules to us.
> > 
> > 
> > Bakis Sirros - Parallel Worlds / Interconnected / Memory Geist
> > [Doepfer_a100] group owner
> > www. parallel - worlds - music. com
> > www. myspace. com/ parallelworldsmusic
> > www. myspace. com/ interconnectedmusic
> > www. myspace. com/ memorygeist
> > www. DiN. org. uk
> > www. musicamaximamagnetica. com
> > www. shimarecords. co. uk
> > www. rubberrecords. gr
> > Athens - Greece
> > 
> > --- On Sat, 12/6/08, (i think you can figure that out) <peter@> wrote:
> > 
> > From: (i think you can figure that out) <peter@>
> > Subject: [PLAN_B_analog_blog] Plan B pride
> > To: PLAN_B_analog_blog@yahoogroups.com
> > Date: Saturday, December 6, 2008, 6:45 PM
> > 
> > 
> > 
> > 
> > 
> > 
> > I just posted tthe following comment on Muff Wiggler. It stems form a
> > rather pointed remark made sighting the best part of the new box we're
> > using is it wil allow for easy transport form and to when modules have
> > to be returned several times to fix a problem. I feel it's pertainent
> > here as well only because this is the first place most go to get info
> > on Plan B goods.
> > 
> > My response follows:
> > 
> > I'l let that one slide (saved yourself with the love thing at the
> > end!), but really...this is a supremely unfair remark you're making
> > which is potentially hazardous to the reputation I personally spend my
> > life trying to uphold.
> > 
> > You must remember something... in the Spring of 2008 I hired six
> > people, some of which had no previous experience with electronics. We
> > went from about 28 modules every two weeks to our current average of
> > 50 modules A WEEK in four months time. There was a slight learning
> > curve. While some of the defects which got out there were bullshit and
> > should not have been shipped, some where ridiculously silly (slightly
> > loose nuts on jacks, knobs which weren't perfectly aligned with the
> > markers). I mean...pull the f'ing knob off and put it on right.
> > Understand we are human and therefore privy to all the behavioral
> > miswires the species enjoys and these things will escape from time to
> > time that possibly shouldn't have. 50 units a week...sometimes this
> > will happen.
> > 
> > As far as the other issues, some were what I call serious and I've put
> > MANY QA steps in our system - some coming a quite an expense - to make
> > them go away. QA stamps, separately boxed modules, and now a dedicated
> > QA inspector in our assembly process. Deopfer doesn't put his products
> > in boxes when they ship them, we do. I'm not going to go into all the
> > corrective actions we've undertaken.. .anyone is free to join the Plan
> > B blog (yahoo) to get that breakdown, they've been listed, but what
> > bothers me personally is while I've seen a bunch of gripes, I've not
> > seen many people speak about the corrective actions which have removed
> > these problems.
> > 
> > WhIie I completely encourage peaole to use blogs for these types of
> > things, making points about them BEFORE EVEN CONTACTING US ABOUT IT I
> > see a a bit cowardly and completely counterproductive to the problem
> > at hand - getting the issue solved. It does wonders for ruining
> > reputations, granted..so if this is your intent you're on the right track.
> > 
> > Ive had public complaints about our rework methodology although we
> > incorporate standards used by NASA. When I was the QA Manager at
> > Western Digital for their US PCBA manufacturing division I wrote the
> > companywide workmanship standards for printed through hole PCBAs which
> > were approved by both ATT and IBM Boca Raton before it went into circ.
> > These are the two companies that introduced zero defect acceptance
> > policies in commercial electronics. If it was good enough for them, I
> > feel it's good enough for Plan B.
> > 
> > The straw that broke the camel's back for me was a guy who wrote me
> > about his M13 response, got my reply which listed the technical
> > reasons behind this (again...it' s the VACTROLS), posted his complaint
> > to the net, but at no time did he amend his comments with the reason
> > why this was happening. This left me the rather daunting task of
> > trying to hunt all these down and commenting myself. What ever.
> > 
> > There was another guy who didn't like the way my M10 worked and cut
> > components out when he returned them to make a point it was us, not
> > him. Weird solution as I really don't care if someone doesn't share my
> > vision so to speak, this is to be expected with the wide range of
> > applications musicians have, but to damage something to make a point
> > is strange. OK, he did it...fine (but creepy) but he went on the net
> > and complained about it as if he had received them in this state which
> > he hadn't.
> > 
> > What I'm trying to get to here, and admittedly I'm trying to find the
> > magic words to make people understand what it's like to be on this
> > side of the desk, is that we did realize there was a few
> > problems...but we did something about them and they all but went away.
> > Yes, there will still be defect escapes from time to time, again...we
> > are as human as you are, but they are no longer trends, they are
> > exceptions.
> > 
> > So yeah, I read these blogs. and yeah it effects my pride when a point
> > is made of something we've successfully addressed. Please (try to)
> > understand our side of the issues here. If my diatribe here went well
> > with you feel free to take that into consideration when ripping us a
> > new butt on blogs.
> > 
> > respectfully submitted,
> > 
> > - P
> >
>