Homebrew PCBs

--- In Homebrew_PCBs@yahoogroups.com, "sbdwag" <sbdwag@...> wrote:
>
> Some of you might have remembered how I complained about a order I
> placed with Electronic Express. Thought I might update what has 
happened
> 
> I placed the order on Feb 7 and today March 28 I Noticed that my
> account had been charged for the order. The only email I received 
from
> them was a generic email when I placed the order. I canceled the 
order
> via email on Feb 15. I never received any emails from that
> conversation either.
> 
> In defence of them They did answer my phone call promptly and told 
me
> that I could refuse shipment If I would like to. Of coarse Im sure I
> would pay for shipping both ways. 
> 
> I ask them If It was customary for their buisness to ship out a
> product SEVEN weeks after the order was placed without any
> acknowledgement to the buyer of backorder or shipping status either 
by
> phone or email. He said that they generally dont respond via email. 
> that still leaves regular mail and phone. 
> 
> If they advertise and sell via the Internet then they need to get 
with
> the program and take advantage of the quick and precise 
communication
> it offers. And they need to rethink there business practices if they
> want to remain competitive. Either way that used up there one and 
only
> chance to get any of my future buisness
> 
> Regards
> Dennis Waggoner
>


There people are terrible.  You only have to try and order from them 
once to learn.

Jim