Fairlight-CMI

Actually, I.T.S. is the place that I've been having trouble with. 
They seem like nice people but I've had to send my drive to them 
three times now. 

The first time, they told me what was wrong with it and that they had 
it fixed. When I got it, it didn't work. So the next time I actually 
sent it back with my other drive (the working one) in the hopes that 
they could "match" them or something. When I got them back, they 
indicated that they had made another repair to the bad drive and, 
this time, it should work. It didn't. I called I.T.S. and they told 
me, rather brusquely, that they didn't want to keep sending the thing 
back and forth across the country anymore. The manager said that he 
was going to try to just send me another drive. He said he would 
check and see if they had one in stock and, if not, he would locate 
one and call me the next morning. He didn't call. Three days went by 
and I called them. The manager wouldn't come to the phone but I was 
told that he couldn't find a drive and I was given yet another RA 
number to send my drive back again. <sigh> Needless to say, I'm not 
holding out much hope.

Any other ideas?

Cheers,
Laurence



--- In Fairlight-CMI@yahoogroups.com, Daniel Walters <herrdw@p...> 
wrote:
> Laurence,
> 
> Haven¹t tried them, but it might be worth checking in to :
> 
> http://www.i-t-s.com/repair/floppy-repair.html
> 
> Good luck!
> 
> Daniel
> 
> 
> 
> On 11/7/03 10:46 PM, "Laurence" <mercybox@y...> wrote:
> 
> > Hi everyone,
> > 
> > I'm having a terrible time getting one of the drives from my IIx
> > repaired. The "experienced" repair people I've sent the drive to
> > can't seem to do the job properly and I've had to send it back to
> > them twice now, much to the irritation of all concerned.
> > 
> > Does anyone know where I can get this thing fixed? Or where I 
could
> > possibly buy another one? One place I saw online was asking $600 
for
> > one sold "as-is". Insanity.
> > 
> > The unit is a Qume 242, by the way.
> > 
> > Any and all advice appreciated. As we know, without two working
> > drives, I've got an expensive paper-weight on my hands.
> > 
> > Cheers,
> > Laurence
> > 
> > 
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