Doepfer

> Hello TJ
>
> BONGGGgggg
>
> > http://www.flickr.com/photos/23732700@N05/3216521828/in/photostream/
> I missed the second picture in this gallery. It shows clearly that the
> two left side screws are broken (you never could raise the powerboard
> that way if they were attached correctly).
>
> Dieter may correct me, but this a warranty case. You should ship it back
> to Thomann.
> I recommed to unscrew the complete powersupply and then to remove all
> connectors (this may require a plier). Then pack the powersupply
> separately. Otherwise it might come loose completely while the shipping
> and get damaged or might damage other parts.
>
> Best regards, Florian

Looks indeed like a transport damage. Please do no longer use the suitcase
and send it back to Thomann. Only if you are experienced with electronics
I'd recommend to replace the standoff yourself. In this case we would send
you the required parts for free. But please overrate yourself. In case of
doubt send the complete unit back to Thomann.

Best wishes
Dieter Doepfer