Digital BW, The Print

Been using a CIS for many years in the C88 (and predecessors) with MIS EZ inks.  On my second CIS, both of which came from MIS, and this one uses auto reset carts that need to be mostly empty before they reset.  It was installed 12/11/11 - the one it replaced lasted ~10 years.

The system worked properly yesterday.  But I just today had the Eboni cart go completely dry - no idea why, no kinks in the line and plenty of ink in the supply bottle.  Anyway, I removed all 4 carts (they're pretty well bundled together by the 4-line supply) and applied suction to the empty cart to get some ink back into it.  When I reinstalled all 4 carts, all are showing empty.  I've turned the printer off and back on, once immediately, once after waiting several minutes and once after waiting several hours.  No joy.

Printer won't print, won't do either a nozzle check or head cleaning.  In either case it says it can't do the process, do I want to replace the ink now.  Answering that question Yes then removing and reseating all 4 carts starts the charging process as though I'd put new carts in, and ends with the usual you-don't-have-genuine-Epson-carts-installed.  When I check Yes that I want to use 'em anyway, it turns on the red empty light and shows all 4 as empty.

Anybody know if its safe to use a regular chip resetter on these auto reset chips?  (I would guess not, and don't want to fry 'em.  I'll be starting my annual Xmas book printing project (~600 prints total for a dozen books) and I need to get this working, so don't want to do anything that would slow up getting back in business. )

Any other suggestions?

Thanks in advance.

Cheers,
Kip

Jimbo, 
It's nice to be able to let things roll, but it's not always that simple!
Being involved in what is becoming more and more obvious as a different way of handling files, but with pretty much
the same end results, and without knowing all the details, including cost changes, is not so easy when the possibility 
of raised rates, which can be 3 times as much as the first year, are possible.  The complication comes because many people don't
want to invest a full year in learning a bunch of new methods to accomplish basically, the same things they've been doing
with various Adobe products up to now.  Perhaps you have the time to play it all out, but many of us don't have the time 
to be so non-chalant about it. 
And, have you or any others heard about the time that may be required to re-write a completely crashed (and lost) system that
has to be recovered from the wonderful "Cloud"? This simple process is said to possibly take at least several days.  While I don't
have many details about this possibility , I also can't imagine what I would say to a client who is going to press tonight or tomorrow!
The safety devises for this, are more large capacity external drives, in which case it's begs the question of why one wants to 
bother with the Cloud in the first place!

Clay Price

Jimbo wrote:

Constructively.. and please hear this... I'm a service provider to artists in the arts.. if I change my rate structure and fail to communicate it I'm screwed.. Same way on this scenario.. so my suggestion is to tell the goblins to go to bed and do what you can to enjoy the ride.. I am not suggesting that don't do due diligence but I am suggesting that a lot of noise gets in the way of the ride. So maybe let it play out if you choose to step up..... or just forget the whole adventure if you choose not to.. and you can then figure out your next steps with out Adobe.. It's really that simple..

Does anybody have any thoughts about the original question - what to do about CIS carts all showing empty?