Digital BW, The Print

I hear ya Bob! 
Thanks. 
  The notes I had made 2 or 3 years ago when I was told that about
'heads clogging' state that the heads will 'dry out' while the printer
is left on unused but that when the printer is turned off the heads
'park' in a way that prevent them drying out and clogging.

 Is this notion a fabrication?

 In my experience, Epson does have some very good techs unlike Canon
who are mainly staffed by elves and golems. :)

 Enjoy the following true words of wisdom.

 When I had a 9900 I was told by Canon tech:
   1-The printer is not capable of printing from Photoshop. I had to
use the program that comes on the Canon software disk. (Really?!, I said.)
   2-The printer cannot print files that are over 100 megs in size.
      (I rolled my eyes and hung up.)

   Then again, I was recently told by an Epson tech that for my 2400
to properly pull in VFA paper, I needed to stack a minimum of 20
sheets of VFA paper!
  (Upon hearing this nonsense, I demanded higher level tech support.)

  Turns out that my printer was defective and the replacement 2400 has
no problem whatsoever loading the heavier papers.

 Best
 Howard


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob Michaels"
<bob@...> wrote:
>
> It's possible that Epson has some competent techs working in the
> consumer printer groups. But I have yet to find one who talks to
> common folk like us on the phone. 
> 
> The reality is that 98% of the members of this group know more about
> using their products than their "consumer product techs" do.   
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "how786"
> <how786@> wrote:
> >   I'd been told by Epson tech a few years back that it was important
> > to turn off the printer. They claimed that the heads were more likely
> > to clog if the printer was left on for extended periods of time. Is
> > this no longer true?
> 
> > Howard
> >
>