He IS da man. Mark On Mar 3, 2006, at 11:12 PM, <elwood@...> wrote: > Amen > > Cheers to Jim for the amazing work he has done to help us all. > support his company and enjoy the results. > > Woody > > > ----- Original Message ---- > From: john dean <deanwork2003@...> > To: DigitalBlackandWhiteThePrint@yahoogroups.com > Sent: Thursday, March 2, 2006 1:11:37 PM > Subject: [Digital BW] Re: Museo Max and Digital Art Supply > > Yea, you should switch over to Jim Doyle at Shades Of Paper . com. > That is what I did a year ago when I found out about them. They are > the kind of people I want to deal with for media from now on. > > John > > > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Gary Brown" > <baffin@...> wrote: > > > > >The way this matter has been handled by both Digital Art and Crane > > >has been most upsetting to me. I've never had such an issue > getting > > >defective product exchanged especially when it involves a small > > >amount of money.. > > > > It's funny that you are having trouble with Digital Art Supply > (DAS). > > Several Month ago I ordered a 2400 from them, I prepaid even though > it was > > backordered. After more that two weeks of not getting a straight > answer on > > delivery, I canceled the order by e-mail and phone, then ordered the > printer > > from somewhere else that delivered it in three business days. One > week later > > the 2400 from DAS was delivered to my house, I refused the package. > They > > gave me a credit for the printer minus a 150.00 restocking fee. > When I > > disputed the charge with Visa they said they could do nothing > because it was > > a clearly stated policy of DAS, which was strange because I never > received > > any receipts or documentation from DAS. > > > > The bottom line is, based on my experience Digital Art Supply is > both > > dishonest and unethical and all I can say is BUYER BEWARE. Sorry for > the > > rant, but 150.00 buys allot of ill will. > > > > Gary > > > > > > ----- Original Message ----- > > From: "how786" <how786@...> > > To: <DigitalBlackandWhiteThePrint@yahoogroups.com> > > Sent: Thursday, March 02, 2006 11:28 AM > > Subject: [Digital BW] Re: Museo Max and 1800 or 2400 > > > > > > Dear Ginny, > > > > Thanks for asking. > > No, I've not resolved the issue with Crane. I am very unhappy > with the > > way their rep, David Williams, has handled the matter. To make a > long > > story short, the batch of Max I have jammed both my 1800 and 2400 > > printers with either a front or rear load even with paper setting at > > 'thick'. Altho the specs say it should be slightly thicker than VFA, > > my batch is WAY thicker and as stiff as cardboard. I brought the > paper > > over to a friend and it jammed in his 2400 as well. (The paper is > > 8.5X11, btw purchased from Digital Art Supplies.) > > I phone Digital Art and reported the problem. I asked them to take > > back the paper and send me an equivalent amount of Museo II which > has > > always worked well for me. They said they could not do so without > the > > approval of David Williams from Crane. I called Crane who put me in > > touch with David Williams, their Museo support person. He asked > me to > > send a few sheets of paper from the box which I did 2 weeks ago. > > He has yet to 'test' or even look at the paper. I've yet to receive > > permission to exchange the $40 box of paper. (I wasn't even > asking for > > a refund, merely an exchange) > > The way this matter has been handled by both Digital Art and Crane > > has been most upsetting to me. I've never had such an issue getting > > defective product exchanged especially when it involves a small > > amount of money.. > > There is more that I could say, but this is where things stand, > in a > > nutshell. I'm about to 'escalate' the matter and pursue other > options. > > Again, thanks for your concern. I'm sorry to hear that you have a > > similar issue. They probably have a bad batch of product out there. > > Good luck getting a refund or exchange. > > > > Best Regards > > Howard > > > > > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "ginnylady33" > > <ginnylady33@> wrote: > > > > > > Howard, > > > Just curious, did you ever solve the problem with Max? I > recently had > > > similar problems with Museo Max jamming in my printer. I tried > loading > > > it front and rear and also using the thick paper setting, to no > avail. > > > To my eye, I agree, it is WAY thicker than VFA. At least the > batch I > > > have is. > > > > > > Best Regards > > > Ginny > > > > > > > > > > > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "how786" > > > <how786@> wrote: > > > > > > > > > > > > Thanks. I did try one sheet at a time in the rear feeder to no > > > > avail. And, yes, it is really stiff, too! > > > > Howard > > > > > > > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Tim > Atherton" > > > > <timatherton@> wrote: > > > > > > > > > > > > > > > > Has anyone used this paper in either a 2400 or 1800? It > is the > > > > > > thickest paper I've ever seen and jammed my 1800 even > when the > > > > > 1800 > > > > > > was set to 'thick' paper. > > > > > > When I compared the thickness to the VFA, the Max > appears at > > > > > least > > > > > > 50% thicker! I am doubting Crane's quality control as they > list > > > > > the > > > > > > thickness at 21. (The VFA is 19) The paper is a LOT > thicker > > > > > > than the VFA. > > > > > > > > > > well - it is pretty thick, but more than anything it's really > stiff > > > > > > > > > > I tend to just load it on the rear sheet loader, one sheet > at a > > time, > > > > > though for bigger than letter size I have also run it > through the > > > > > main feed on the 2400 > > > > > > > > > > If you have the cut sheets in smaller sizes, it is 365 gsm > which is > > > > > pretty heavy stuff > > > > > > > > > > (BTW - make sure you print the correct side - my box from > > digital art > > > > > supplies was loaded upside down. Both sides of the paper are > > coated. > > > > > But I believe only the side with the greater texture is the > Museuo > > > > > Max coating) > > > > > > > > > > tim a > > > > > > > > > > > > > > > > > > > > > > > > > > Please visit the Group Homepage to check the Files, and other > resources as > > they are often being updated. > > > > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint > > > > If you wish to receive no emails or just a daily digest, or you > wish to > > unsubscribe, please edit your Membership preferences by visiting > this same > > page. > > > > Please follow these basic guidelines: > > - As threads develop, trim off excess portions of earlier messages > to keep > > them short. > > - Good manners are required at all time. No personal attacks or > flames. > > Hostile, aggressive or argumentative users may be removed from the > > membership without notice. > > - Keep your posts and threads related to the group topic of > digital B&W > > printing. Users who persistently make off-topic posts may be removed > from > > the membership. > > - By posting on this forum you agree to abide by the group rules and > > guidelines, and to abide by the actions and decisions of the group > Owner and > > Moderators. See "Group Topic, Rules and Guidelines" in the Files > section: > > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint/files/ > > > > BY PARTICIPATING IN AND/OR POSTING MESSAGES TO THE DIGITAL BW, THE > PRINT > > YAHOO! GROUP YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE "OWNER" AND > > "MODERATORS" OF DIGITAL BW, THE PRINT YAHOO GROUP SHALL NOT BE > LIABLE TO YOU > > FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR > EXEMPLARY > > DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, > > GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE "OWNER" > AND > > "MODERATORS" OF DIGITAL BW, THE PRINT YAHOO GROUP HAVE BEEN ADVISED > OF THE > > POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE > INABILITY > > TO USE THE DIGITAL BW, THE PRINT YAHOO GROUP; (ii) UNAUTHORIZED > ACCESS TO OR > > ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR > CONDUCT OF ANY > > THIRD PARTY ON THE DIGITAL BW, THE PRINT YAHOO GROUP; OR (iv) ANY > OTHER > > MATTER RELATING TO THE DIGITAL BW, THE PRINT YAHOO GROUP. > > > > Yahoo! Groups Links > > > > > > > > > > Please visit the Group Homepage to check the Files, and other > resources as they are often being updated. > > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint > > If you wish to receive no emails or just a daily digest, or you > wish to unsubscribe, please edit your Membership preferences by > visiting this same page. > > Please follow these basic guidelines: > - As threads develop, trim off excess portions of earlier messages > to keep them short. > - Good manners are required at all time. No personal attacks or > flames. Hostile, aggressive or argumentative users may be removed > from the membership without notice. > - Keep your posts and threads related to the group topic of digital > B&W printing. Users who persistently make off-topic posts may be > removed from the membership. > - By posting on this forum you agree to abide by the group rules > and guidelines, and to abide by the actions and decisions of the > group Owner and Moderators. See Group Topic, Rules and Guidelines > in the Files section: > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint/files/ > > BY PARTICIPATING IN AND/OR POSTING MESSAGES TO THE DIGITAL BW, THE > PRINT YAHOO! GROUP YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE > OWNER AND MODERATORS OF DIGITAL BW, THE PRINT YAHOO GROUP SHALL NOT > BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, > CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, > DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER > INTANGIBLE LOSSES (EVEN IF THE OWNER AND MODERATORS OF DIGITAL BW, > THE PRINT YAHOO GROUP HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH > DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE > DIGITAL BW, THE PRINT YAHOO GROUP; (ii) UNAUTHORIZED ACCESS TO OR > ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR > CONDUCT OF ANY THIRD PARTY ON THE DIGITAL BW, THE PRINT YAHOO > GROUP; OR (iv) ANY OTHER MATTER RELATING TO THE DIGITAL BW, THE > PRINT YAHOO GROUP. > > > > > SPONSORED LINKS > Digital wedding > photography Learn digital > photography Digital > photography > college > Digital photography > Digital photography web site > Digital photography course > YAHOO! 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Hostile, aggressive or argumentative users may be removed > from the membership without notice. > - Keep your posts and threads related to the group topic of digital > B&W printing. Users who persistently make off-topic posts may be > removed from the membership. > - By posting on this forum you agree to abide by the group rules > and guidelines, and to abide by the actions and decisions of the > group Owner and Moderators. See �Group Topic, Rules and Guidelines� > in the Files section: > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint/files/ > > BY PARTICIPATING IN AND/OR POSTING MESSAGES TO THE DIGITAL BW, THE > PRINT YAHOO! GROUP YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE > �OWNER� AND �MODERATORS� OF DIGITAL BW, THE PRINT YAHOO GROUP SHALL > NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, > CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, > DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER > INTANGIBLE LOSSES (EVEN IF THE �OWNER� AND �MODERATORS� OF DIGITAL > BW, THE PRINT YAHOO GROUP HAVE BEEN ADVISED OF THE POSSIBILITY OF > SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE > THE DIGITAL BW, THE PRINT YAHOO GROUP; (ii) UNAUTHORIZED ACCESS TO > OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR > CONDUCT OF ANY THIRD PARTY ON THE DIGITAL BW, THE PRINT YAHOO > GROUP; OR (iv) ANY OTHER MATTER RELATING TO THE DIGITAL BW, THE > PRINT YAHOO GROUP. > > > > > SPONSORED LINKS > Digital wedding photography Learn digital photography Digital > photography college > Digital photography Digital photography web site Digital > photography course > > YAHOO! 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Message
Re: [Digital BW] Re: Museo Max and Digital Art Supply
2006-03-04 by Mark Savoia