Digital BW, The Print

Make sure no programs are running. Then trash the Sprintscan 
pref file from the Preference folder! Launch Photoshop and see if 
it works.

Best,

John V.


> | WHY THIS IS URGENT... I have 30 scans of the World Trade
> | Center tragedy to have to clients by MONDAY.
> |
> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
> | installed the SprintScan software. When I choose SS software
> | for importing, the computer freezes and the ready light goes 
out. I
> | force quit Photoshop and the scanner ready light blinks. I shut
> | down, turn everything off, turn on the scanner, then the Mac, 
and
> | the ready light is on again. When I choose Insight, I get the
> | message that the scanner cannot be found.
> | It was working yesterday. When I installed the new SS 
software, I
> | trashed everything on the hard drive that was sprintscan, 
thinking
> | I would start new.
> | Wow, was I dumb to do this tonight!!! I guess I'm dopey after
> | spending my days in the "dust" and trauma of the WTC.
> |
> | Can you help?
> | Thanks for any suggestions...
> |
> | Susan Lerner
> | www.SusanLernerPhoto.com