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Digital BW, The Print

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Re: [Digital BW] RE: 1400 won't recognize MIS Eboni- cartridges

2013-12-13 by Paul Roark

You might try re-installing the driver. First delete all the 1400 drivers that you find on your computer. This type of software issue might be in firmware that you can't get into.

At one time, it appeared Epson assumed they could not legally bar third party inks from their machines. You might challenge them (or take the position that you're going to) under the Magnuson–Moss warranty act. See http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act --
"Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.[7] This is commonly referred to as the "tie-in sales" provisions,[8] and is frequently mentioned in the context of third-party computer parts, such as memory and hard drives."

Paul





On Fri, Dec 13, 2013 at 2:03 PM, <paulmwhiting@...> wrote:

MIS sent me a replacement set of Eboni6 carts (very quick service this time, thank you MIS!) but my 1400 won't recognize these either. Had a good exchange of e-mails with Mathew over there at MIS, we've come to the conclusion it must be the printer. All six carts were unrecognized, with both sets, and he said they've never seen that. They've sold hundreds with no problems.


I'm in a Catch-22... the printer, a refurb, works fine with Epson carts and of course they don't honor the warranty if I'm using 3rd party carts. Anyone else using a refurb 1400 with MIS carts? I did order a set of empty carts from Inkjet Mall, and my only option is to fill those with Paul's Carbon 6 recipe inks and see if they are recognized. Or sell it on eBay, with full disclosure of course. It's practically new.


Any consoling thoughts out there? It is Friday the 13th after all.


Paul


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