In a message dated 24/05/2008 22:31:33 GMT Standard Time, lsf5275@aol.com writes:
I am still waiting for my M4000. I ordered it a long time ago. I'm sure I was in the top ten. The Kooks got one before Jimmy or I did. I don't think they were in the top ten. I'm not a pop band with a #2 hit but I paid for over 90% of mine and no one will tell me when I can expect mine. I just keep hearing that its coming. I was originally told I would receive it more than a year ago.
We are over one year late getting the product to market. We underestimated the development time, the costs, the production time of each unit and a host of other things. We are therefore under pressure to produce M4000s and M5000s for a host of people including our own agents! Not a situation we wanted to be in but here we are.
What have we achieved by the delays? A solid, reliable, innovative and hugely attractive instrument as evidenced by our growing order book. The M4000, with it's plentiful palette of sounds has elevated the mellotron back into the world of serious composing. The M4000 is going to be used as the backbone of a major Hollywood movie soundtrack and that is an achievement.
All my business friends warned me that what we were doing was going to be a bigger challenge than we could ever envisage. They were right and we were wrong. So much for arrogance! Speeding up production is our biggest challenge and we are working solidly towards this but will not compromise quality as a result.
I am sad this has become a public matter and this alters the dynamics between customer and supplier. We'll deal with that and the group can judge us however they want but we are getting there........ s l o w l y.
Best,
Martin
Streetly Electronics - All Things Mellotronic
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www.mellotronics.com
US Sales East: Jimmy Moore JMoore6397@aol.com
US Sales West: Paul Cox pjc56@earthlink.
www.mellotronics.com
US Sales East: Jimmy Moore JMoore6397@aol.com
US Sales West: Paul Cox pjc56@earthlink.