AN1x OS
v1.04 Revealed! November 15,
2000 ~ Posted to the AN1x Mailing List on October 22,
2000: The recent
speculation and feedback on OS v1.04 got me more curious
than before soooooo... I'm happy to
say I've joined the ranks of those with v1.04 installed and
no new problems(!) for over a week now. Here's a summary
(and some commentary, of course ;-) of how I obtained the
EPROM chip from Yamaha. Hope this is of help to someone.
I'll probably add this to the Tips & Tricks page of my
'site next month. I used the
Yamaha
Service
web page to request Tech support and received an automated
reply which contained the following bits of useful
information: "You are
entitled to free email/telephone support by our Tele-Support
staff of product experts for up to three (3) full years from
the original date of purchase, plus free unlimited access to
the "Yamaha Solutions Network", our online database of
product answers on our web site at http://www.yamaha.com/ycaservice/group008/fgrop008.htm.
It is available to you 24 hours a day, 7 days a
week." If you do not
find the answers to your problems by using the "Yamaha
Solutions Network", then complete the registration below and
one of our specialists will contact you. "If you
purchased your product used, you are entitled to ninety (90)
days of free email/telephone support upon registration of
your product with Yamaha." That latter
bit regarding 90 days of support for Yamaha products
purchased used is pretty generous, IMHO. That begs
the question regarding Warranty support, as opposed to Tech
support, for previously owned equipment? I completed
the 'registration' form included with this automated reply -
again - and reiterated my request for info on how to procure
OS v1.04 for my AN1x. A day later I received a 2nd reply -
along with a 'case number' - which quoted the previous email
form the day before. Whew. The next day I received a 3rd
reply this time from a human being(!) who politely and
efficiently indicated the order had been placed for my An1x
OS v1.04 EPROM and that I would receive it "soon." Eight
days later the EPROM was delivered to my front door step as
promised! Note: I had
one more exchange with the tech rep and he was again very
courteous and prompt in answering my questions. << Is
it safe to assume v1.04 OS will be the final revision to the
AN1x OS? In other words, no new features or bug fixes?
>> "Version 1.04
should be the last and final version for the AN1x. However,
if some obscure bug should be found, another update might be
available" << it's
my understanding the v1.04 OS corrects an erroneous 'low
voltage' warning which can occur prematurely and that it
also corrects the audio response when modulating the depth,
i.e., return, of delay effects. Is this correct?
>> "Version 1.04
does correct the symptoms you described." For the
record, I've had nothing but good experiences each time I've
dealt with Yamaha's Customer Service. Here's the
installation procedure I followed.
NOTICE:
If you decide to pursue the EPROM update to your AN1x and
decide to do it your self - I want you to be clear that all
I have done is post information to this web page. If you decide
to do what it says, that is entirely your own
responsibility. I am not responsible for anything bad that
happens as a result of you carrying out the EPROM update
described here.
As already
mentioned, if you decide to follow a similar course of
action it is entirely your own responsibility. I will accept
no blame for any damage that results from your actions.
Nothing personal - just exercising a healthy dose of 'CYA'.
:-) You can tell
from the above description, the process is no more
complicated than removing and installing RAM into a desktop
computer. Here's a suggested rule of thumb - if you're not
comfortable with one type of process then don't attempt the
other. Pay an authorized service tech to do the work for you
instead.
Addendum:
It's come to attention that Yamaha adheres to an upgrade
policy that differs for original owners of an AN1x
Synthesizer than for those users of previously owned AN1x
Synthesizer. The OS v1.04 EPROM is available for a charge of
$35 U.S. to users of previously owned AN1x synthesizers
where as it is free-of-charge to original owners (at least,
it remained so as of this update March '01.)
By Jon Levinson
Originally posted Winter 2001.