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Subject: RE: [motm] [OT] mind-bogglin' gadget

From: "Paul Haneberg" <phaneber@...>
Date: 2004-03-12

I've had a number of problems with Linksys stuff. We have gone through
several firewalls and even now have to reboot the firewall about every
other day.

Likewise I've had a number of technical problems with both Macs and
Wintels. I can't say I hate one worse than the other, but the Mac
people tend to treat you more like you're a total idiot. Neither comes
lose to the worst tech support I have ever seen, that being Pinnacle
(the people who make video software and hardware)

To get tech support from Pinnacle you have to fill out their online
form, which of course has absolutely nothing to do with the problem you
are having. Then they email you back with questions which you have to
answer within 48 hours or they assume your problem is solved and you
have to start over with the online form. They don't get back to you in
48 hours, but they expect you to get back to them in 48 hours. Not a
chance of talking to someone on the phone.

Like Ken, I wouldn't recommend an LCD display for video or photo work.
At my studio we use Viewsonic 20" and 19" LCDs for everything but CD
artwork layout, (and for fooling around with video and DVD authoring.)
For that we have a 21" NEC CRT.

When we decided on the Viewsonics we compared a number of LCDs side by
side. The color variations were all over the place. Not a problem for
ProTools, but not good for photographic work.