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Subject: Re: FW: [motm] MOTM-800 EG

From: John Blacet <blacet@...>
Date: 2002-05-10

MOTM is doomed! Well it's a minor problem if no one notices it in four
years. Let's face it: everything has minor (or worse) problems. It's our
job to minimize them but we are only human.

The curse of the engineer is to see everything as "in need of
improvement"!

My HP DeskJet is a great printer but it has a "feature" that I would
like to "talk" to the engineer about (with a baseball bat...). It
figures out when you are running out of ink (based on what I'm not
sure..) and puts up a screen notice (which you have to cancel) every
time you print. The problem is that it is woefully inaccurate; often the
ink lasts months beyond the first appearance of the notice! Maddening!

Paul is right about negative comments though. People don't read all the
words anymore and don't really look for the "whole story". They tend to
see a negative comment about a company and run the other way!

It would not take much to shut down the "nano" size modular "industry".
OTOH, MOTM has about 1000 kudos to one gnat's ass size negative....

Regards,
-----------------------------
John Blacet
Blacet Research
http://www.blacet.com