Dear John
First off, let me thank you for you response. I really very much
apreciate it.
I'm very glad to hear that you aparently have good reasons why you are
not shipping over seas.
I also have no problem with the fact that you don't want to deliver
materials etc. All this is perfectly understandable. I still strongly
suggest that you think about the wording on this page.
I don't really intend to tell you how to do business (you see, I DID
read your pages :)) ) but how about telling that
a) the plans are strictly non metric and centered around parts that
are NOT available overseas?
b) clearly stating that its' not your idea of live to go shop and ship
ANY parts anywhere, that you are striclty producing plans and that you
do not intend to give advice or whatsoever support to solve problems
that arise from people using your plans in foreign countries.
c) that you - if someone just want's to get ideas - of course ship
plans overseas, but need cash in a letter in advance and add say $50
shipping and handling charges (or whatever is enough to serve as a
motivation) and that sendign a letter with the money is at their risk?
By doing so nobody would have to feel being treated like a second
class member of this planet - and hence nobody would have to feel
offended. What I'm trying to say is - there does not even have to be a
way to still get plans, but I think you could be strict and clear in a
less offending fashion and hey, if someone really want's to throw say
100$ or more at you just to get such plans - it would be his decision
right?
In this sense, let me also tell you that I otherwise have no single
problem with anything you do / did stated or whatever. Moreover I
really honestly apreciate your work in the area of "CNC on the cheap".
If you carefully would have read my posts here in the past you could
see that I recomended your plans to people living in the US dispite
this experience.
It's just a matter of fact that I was really deeply shoked and hurt by
this page. Back then I was almost not able to think about anything
else for about three days. I figure this is not what you intended. I
was personally more than surprized about this very strong reaction on
my end but could not help it. To me this had the impact of a rasism
motivated act and such a thing never before hapened to me in my life.
Again, thanks for your reply and time. I surely will check your page
every now and then and I'm sure I will be very happy the day I see a
positive change. It really does not have to be your disadvantage if
you choose a better wording there but a win for all of us.
Markus
>Markus Zingg,
> There is a reason I only ship to the US and Canada. I
>post the info in an offending mannor because people in other
>countries kept sending me money anyway. Less postage etc etc etc! I
>used to sell to other countries. It became such a problem I stopped.
>The parts I use are only found in US and Canada. Other countries use
>metric bolts. This throws the design way off! Then they want me to
>send them the aluminum channel. Here you can buy it as scrap! To send
>it overseas it becomes expensive.
>
> John Kleinbauer
>
>
>
>
>
>
>
>--- In Homebrew_PCBs@yahoogroups.com, Markus Zingg <m.zingg@n...>
>wrote:
>> Ron
>>
>> The original poster comes from spain - as it can be seen on his e-
>mail
>> address. John on the other hand does NOT deliver his plans outside
>of
>> the US as he states in an unfriendly and offending way on his order
>> information page (see http://www.crankorgan.com/order.htm ).
>>
>> Don't get this wrong, not the fact that he is not willing to deliver
>> is offending - that's his right. The tone on this page combined
>with
>> the unwilingness to even comunicate / substantiate why is what
>really
>> hurts. Then, the fact that John who is also a member of this e-mail
>> list suerly heard that it's offending, but did not changed a single
>> word there ever since, really narrows the interpretation as to what
>> his motivation is to a farily dark corner.
>>
>> You may read out of the fact that there is this post from me how
>much
>> this page hurt people which don't originate from the US. I also
>> understand that you may think I'm over reacting here. If I would
>have
>> read my post before this happened to me personally I probably would
>> have thought that way too, well, fine, but think twice.
>>
>> Markus