Who or what is Target? I don't see a link in the Links section...
hint, hint.
Steve Greenfield
--- In
Homebrew_PCBs@yahoogroups.com, "Stefan Trethan"
<stefan_trethan@...> wrote:
>
> I asked cadsoft support a question once (how you can add dimensions to
> the outline of a PCB). The response i got was that it can't do that
> and i should use a ULP. I tried the ULP, the result was useless to the
> extent of being ridiculous. I was very disappointed with the support
> and never tried again.
>
> Compare to that the target support, they even called me because they
> wanted to ask further questions, looked up the number in a phone book
> from another country. Not only did they answer my requests as well as
> they could every time, but they also implemented new features
> following that request, if it was useful. They now keep a wish list
> right in the software, where users can vote which features would be
> most valued to them, so they can work on the most urgent ones first.
>
> Now if you consider that i have only a single small license (worth
> ~100eur) with target, and my company has a multi user professional
> license with eagle (worth i don't know how much) they really ought to
> be ashamed about their support.
>
> Your mileage may vary, but my experience is the company is not
> helpful. That they would not help with the DRM issue seems very
> fitting to me. Frankly i don't know what they are doing all day, the
> software looks and works as if it hadn't changed a bit since MS-DOS
> times. They seem to feel no need for improvement from their side,
> instead expecting you to use or possibly even write ULPs. If i wanted
> to write my own software i would not pay good money for theirs.
>
> I really don't like to badmouth anyone, but those are honest
> experiences, and i'm very disappointed.
>
> ST