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Subject: Re: Selling $150 PCBMill

From: "Steve" <alienrelics@...>
Date: 2006-12-28

--- In Homebrew_PCBs@yahoogroups.com, "crankorgan" <john@...> wrote:
>
> Steve,
> What got me is the MOTORSPINNERS! would insult the people who
> were actually building something. One guy was a "Motor Driver
> Expert".(MDE)All his messages were about how great these certain
> drivers were. When it came time he hooked his up wrong and blew them
> out. Then there are the guys who tell you how to run your Internet
> business. Their websites have less hits and their ranking is lower.
> Talk is cheap! During the peak of 2003 I was answering over 100 emails
> per day. That's why my website has that nasty tone. Without rules you
> become swamped with people asking questions that have nothing to do
> with what you are selling. Some guys would write pages about how their
> wife would not let them buy anything. I would have to read through
> these letters looking for questions. Some got angry at me for not
> answering questions they left out. At some point I wised up! People
> who tell me to be nicer don't have the same volume of customers. They
> play make beleive just like some of the customers.

I get emails asking me how to composite photos, what software to buy,
which computer, which camera, basically they want me to train them
(for free) to be my competition. Sometimes they pretend to be writing
a paper for college. I'm not really the right person to ask, as
Polymorph hasn't exactly been a rousing success. I suck as a salesman.

When we were taking it to sci fi conventions, there were always a few
who'd stop by just to pick apart what we did and tell us how much
better they could do what we do. One guy showed up to do this at
-every- convention and started showing up at our studio on a regular
basis. I'd just let him go on and on. He never had his portfolio, for
2 years it was "in storage" after his move, but according to him he is
an expert although he was vague and confused about whether he was
using Windows, Mac, or Amiga. But he kept calling Photoshop some other
name, Photosomething although he clearly meant Photoshop.

Then one day he asked me what modem I had in my computer. Me: Excuse
me? Him: You know, what modem do you have for Photoshot. Me: Modem for
Photoshop? I don't use Photoshop, but what does a modem have to do
with it? Him: You know, how fast a modem do you use with Photoclock?
Me: Uh, modems have nothing at all to do with using Photoshop or any
other image editor. - At that point he finally had the sense to turn
beet red and leave, and we never saw him again.

Steve Greenfield