Working at a service desk (for a wireless phone company) all day may qualify
me for providing a few suggestions.
1. Get an 800 number and call Yamaha.
2. Persist until you find an actual human being to tell your problem to. Be
sure to include the dealer's name and the time and date you left it for
repair.
3. Insist that your problem be solved.
4. If dissatisfied with their response, ask that the problem be esclated to
the next level of authority.
5. Remind them that your dissatisfaction will result in a very negative view
of their company and services which you will share with whatever form of
communication to musicians that you know of including magazines, newgroups,
forums, columns and so on.
6. Repeat steps 1-5 until something happens.
Ed Edwards
Leader: Ezekiel's Wheel »»»»Retro-Progressive Rock««««
http://www.untiedmusic.com/ezekielhttp://artists.mp3s.com/artists/227/ezekiels_wheel.html°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°·.·°