[sdiy] Thonk is Withholding My Refund Because They Feel Upset About a Word I Used
fluxmonk at gmail.com
Tue Apr 7 21:55:36 CEST 2020
I'm pretty good at deleting threads I'm not interested, but this is beyond
the pale. I'll give it a couple more msgs, but will have to unsub if the
admin allows this to continue.
bob drake, aka fluxmonkey
On Tue, Apr 7, 2020 at 3:48 PM Me <donmcronald at gmail.com> wrote:
> Absolutely, but it needn't have had to come to that. I wanted to resolve
> it at a personal level, gave him numerous opportunities, but he wouldn't
> play that way. Looks like he intended to cause me inconvenience and delay
> from the off.
> > On 7 Apr 2020, at 19:05, admin <d2ba at xtra.co.nz> wrote:
> > Surely Paypal will just refund you as a buyer -- --buyer will always win
> a SNARD case. So you are covered by Pay Pals wonderful buyer insurance?
> > David
> > On 8/04/20, 7:01 AM, "Synth-diy on behalf of Me" <
> synth-diy-bounces at synth-diy.org on behalf of donmcronald at gmail.com> wrote:
> > And i'm not attempting to destroy his business. I just think
> behaviour like this, in as you say, hard times, cuts both ways, and
> consumers also need help. I could do with the money that he's withholding
> from me for no fair reason.
> >> On 7 Apr 2020, at 18:49, Rutger Vlek <rutgervlek at gmail.com> wrote:
> >> Hi Don,
> >> The simple fact that you choose this active route of naming and shaming
> Thonk in public places does't really appeal to me. There are much less
> aggressive ways to resolve the situation.
> >> Even if you were to go public on this issue, you could try and ask for
> suggestions on how to resolve this, rather than attempt to destroy someones
> business in times that are already hard.
> >> Also keep in mind we, the list, don't have any way to check what
> actually happened between you and Thonk, so we cannot judge if you are
> being fair or not.
> >> I do appreciate warnings about potentially unreliable business
> pratices, but based on my personal (limited) experience I find it hard to
> see Thonk fit in that category.
> >> None the less, I hope you resolve the situation with Thonk.
> >> Regards,
> >> Rutger
> >> Op di 7 apr. 2020 20:25 schreef Me <donmcronald at gmail.com>:
> >> Steve Grimley-Taylor (user Monobass on Muffwiggler) is flouting UK
> trade laws by refusing to refund my payment outside of the PayPal dispute i
> have had to open against his company Thonk Ltd. This is all because he
> misread a comment i made in an e-mail and is now expecting an apology for a
> slight which wasn't even given. I am going to place this message in every
> forum i have access to, so that people can see that the company is operated
> by a person who doesn't have any concern for customer service, and believes
> it is ok to drag things out to cause distress and inconvenience to a repeat
> >> Do not buy from Thonk Ltd if you dislike these petty grievance
> practices and the way they disregard customer care.
> >> _______________________________________________
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