[sdiy] UK guys - Rapid EndLine Sale Today!
karl dalen
dalenkarl at yahoo.se
Thu Jan 21 16:10:12 CET 2010
Brilliant! Thanks for that Tom!
KD
--- Den tors 2010-01-21 skrev Tom Bugs <admin at bugbrand.co.uk>:
> Från: Tom Bugs <admin at bugbrand.co.uk>
> Ämne: Re: [sdiy] UK guys - Rapid EndLine Sale Today!
> Till: "karl dalen" <dalenkarl at yahoo.se>
> Kopia: synth-diy at dropmix.xs4all.nl
> Datum: torsdag 21 januari 2010 19.29
> That's basically what I said when I
> wrote to them today - they run a
> very good UK service, so it surely can't be hard (or
> undesired) to
> expand to international. I mentioned the points people have
> brought up -
> namely order charges / payments and shipping. Hopefully we
> can get them
> moving!
> Cheers,
> Tom
> PS - owner of Rapid? http://www.rapidonline.com/companyinformation.aspx
>
> On 21/01/2010 14:52, karl dalen wrote:
> > I dont understand why Rapid don't expand into a EU
> kind of distribution
> > scheme like Farnell have done? They do not need any
> local ordering offices
> > as Farnell does just some decent efficient logistics
> that incorporate a
> > efficient web ordering tool.Farnell ships all its
> stuff from UK anyway
> > so what's the problem really?
> >
> > Who the owner of Rapid?
> >
> > KD
> >
> > --- Den tors 2010-01-21 skrev Tom Bugs<admin at bugbrand.co.uk>:
> >
> >
> >> Från: Tom Bugs<admin at bugbrand.co.uk>
> >> Ämne: Re: [sdiy] UK guys - Rapid EndLine Sale
> Today!
> >> Till: synth-diy at dropmix.xs4all.nl
> >> Datum: torsdag 21 januari 2010 13.40
> >> I've had similar experiences with
> >> Rapid to Dave and that's why I'm so keen on them -
> decent
> >> customer service is of great importance and I
> don't get the
> >> same feeling from RS or Farnell.
> >>
> >> My system just wasn't working yesterday so I had
> to
> >> telephone a large order - at Rapid you always get
> someone
> >> good - the lady who took my order yesterday was
> very
> >> friendly despite the zone-out-inducing order
> size.
> >> And, yeah, on the very rare occasions something
> wrong has
> >> been sent they're great for any replacements.
> >> Orders reach you the next day 99% of the time.
> >> Their website gives stock levels live - so if
> something
> >> says its available it IS - ie no split orders.
> >> But, agreed - they do have some holes in the
> range. But
> >> they're approachable if you're going to order
> things - in
> >> fact, I think its because I asked for (and got)
> some
> >> sub-mini switches in quantities that they put me
> on the
> >> end-column-pricing.
> >>
> >> I will ask them again about improving
> international options
> >> - it would make so much sense.
> >>
> >> Cheers,
> >> Tom
> >>
> >>
> >>
> >> On 20/01/2010 17:06, Dave Kendall wrote:
> >>
> >>> Rapid have always been pretty good for me,
> regardless
> >>>
> >> of the size of the order. I don't know what it's
> like for
> >> NON-UK customers.
> >>
> >>> One thing I do like about them, is that if you
> do a
> >>>
> >> telephone order, you give them an order code and
> the number
> >> of items you want, and they tell you what the
> item
> >> description is. A useful double-check.
> >>
> >>> IMO they're better than RS in this regard. I
> rang RS
> >>>
> >> once because I couldn't get the internet order to
> work. I
> >> told the sales guy who answered that I wanted to
> place an
> >> order, but couldn't do it online, and he actually
> said "what
> >> do you want me to do about it?"
> >>
> >>> er....., well how about taking the order over
> the
> >>>
> >> phone?
> >>
> >>> Also, after I gave him each order code there
> was a
> >>>
> >> deafening silence. At one point I actually asked
> if he was
> >> still there..... I got a grunt in reply.
> >>
> >>> Naughty RS....
> >>> might have been a one-off thing though...
> >>>
> >>> Rapid are *way* better in stuff like that, and
> they
> >>>
> >> are cheap, and carry a lot of useful stuff. There
> are gaps
> >> though, I needed a parallel EEPROM, and some
> wire-wrap tools
> >> as part of an order for a friend, and RS was the
> only place
> >> that had those items.....
> >>
> >>> When Rapid mixed up some LED displays (I got
> common
> >>>
> >> anode rather than common cathode) and on another
> occasion
> >> when a chip got squashed in transit, they simply
> mailed the
> >> new parts out, and I didn't need to send the old
> ones back.
> >>
> >>> Thanks to Tom Bugs' tip way back to try them -
> they've
> >>>
> >> been good to me...
> >>
> >>> Dave
> >>>
> >>>
> >>>
> >>>
> >>> On Jan 20, 2010, at 16:17, karl dalen wrote:
> >>>
> >>>
> >>>> Yes i know, i just ironized over all these
> *kind*
> >>>>
> >> component suppliers! :)
> >>
> >>>> I usually have a 30 days account, i have
> the
> >>>>
> >> regular private
> >>
> >>>> shit with Rapid i have just not bought any
> from
> >>>>
> >> them yet.
> >>
> >>>> I just wanted to hear what kind of mental
> stress
> >>>>
> >> habits they apply
> >>
> >>>> on their customers? split orders, things
> that
> >>>>
> >> donot appear on sceduled time, lame excuses, worng
> delivered
> >> components, customs, etc, etc,
> >>
> >>>> you know, the regular daily hassle and
> stress
> >>>>
> >> factor?
> >>
> >>>> They all do, futurlec, digikey, farnell,
> Rs you
> >>>>
> >> name it, they threat you
> >>
> >>>> accordingly to a internal ranking list
> named
> >>>>
> >> *buying potential*, the less
> >>
> >>>> you buy the less they are interested in
> you,
> >>>>
> >> market fundamentals.
> >>
> >>>> Reg
> >>>> KD
> >>>>
> >>>>
> >>>>
> >>>> --- Den ons 2010-01-20 skrev Graham
> Atkins<gatkins at blueyonder.co.uk>:
> >>>>
> >>>>
> >>>>> Från: Graham Atkins<gatkins at blueyonder.co.uk>
> >>>>> Ämne: Re: [sdiy] UK guys - Rapid
> EndLine Sale
> >>>>>
>
> >> Today!
> >>
> >>>>> Till: "karl dalen"<dalenkarl at yahoo.se>
> >>>>> Kopia: synth-diy at dropmix.xs4all.nl,
> >>>>>
>
> >> "Tom Bugs"<admin at bugbrand.co.uk>
> >>
> >>>>> Datum: onsdag 20 januari 2010 20.36
> >>>>> Karl,
> >>>>>
> >>>>> No it's not just you, all of the UK
> suppliers
> >>>>>
>
> >> are
> >>
> >>>>> different, they all
> >>>>> have different delivery costs, minimum
> order
> >>>>>
>
> >> values,
> >>
> >>>>> minimum
> >>>>> order quantities like 5 off, or 10
> off. It
> >>>>>
>
> >> probably pays if
> >>
> >>>>> you are
> >>>>> outside the UK to phone and do a
> credit card
> >>>>>
>
> >> order, and
> >>
> >>>>> negotiate
> >>>>> the delivery !.
> >>>>>
> >>>>> Graham
> >>>>>
> >>>>> On 20 Jan 2010, at 15:45, karl dalen
> wrote:
> >>>>>
> >>>>>
>
> >>>>>> How are Rapid to deal with in
> general?
> >>>>>> What kind of strange habits have
> they
> >>>>>>
>
> >> implemented?
> >>
> >>>>>> I once whined over their min 50ukp
> order
> >>>>>>
>
> >> for
> >>
> >>>>> outlanders
> >>>>>
>
> >>>>>> and low and behold they changed it
> to a
> >>>>>>
>
> >> more
> >>
> >>>>> reasonable 10ukp!
> >>>>>
>
> >>>>>> Well, it was a joint effort i
> presume! :)
> >>>>>>
> >>>>>> They all have some, Farnell has
> because i
> >>>>>>
>
> >> buy from
> >>
> >>>>> them so i get
> >>>>>
>
> >>>>>> exposed to it and sometimes one
> gets angry
> >>>>>>
>
> >> over their
> >>
> >>>>> stupid
> >>>>>
>
> >>>>>> pricing policy for one! :)
> >>>>>>
> >>>>>> KD
> >>>>>>
>
> >>>>>
> >>>>>
> >>>>>
>
> >>>>
> >>>>
> >>>>
> >>
> __________________________________________________________
> >>
> >>>> Går det långsamt? Skaffa dig en
> snabbare
> >>>>
> >> bredbandsuppkoppling.
> >>
> >>>> Sök och jämför priser hos Kelkoo.
> >>>> http://www.kelkoo.se/c-100015813-bredband.html?partnerId=96914325
> >>>>
> >>>>
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> >>>>
> >>>>
> >>>
> >>>
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> >>
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> >
> >
> __________________________________________________________
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> >
> >
>
>
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