[sdiy] UK guys - Rapid EndLine Sale Today!

[karl dalen]

Well, i think you where rightly so, entitled to complain, if they
claim a defined delivery time they should be obliged to that.

But i still, cant understand the 250ukp policy?
What purpose on earth can that serve if the customer
either pre pays by bank transfer, credit card or have
a 30 day account etc? It's just components they sell!

We do know UK banks hare paranoid about money laundry
but does that just apply to French folks? :)

Scandinavians do laundry to as far as i know,
particularely in Isle of Man! And thats a fact!

Reg
KD

--- Den tors 2010-01-21 skrev Andre Majorel <aym-htnys at teaser.fr>:

> Från: Andre Majorel <aym-htnys at teaser.fr>
> Ämne: Re: [sdiy] UK guys - Rapid EndLine Sale Today!
> Till: synth-diy at dropmix.xs4all.nl
> Datum: torsdag 21 januari 2010 11.19
> On 2010-01-20 21:06 +0000, karl dalen
> wrote:
> 
> > Does this still apply? 
> > This is what i call a company mental habit!
> > -----------------------------
> > 
> > They do have a maximum order of sorts, however. If you
> try to
> > place an order for more than 250 GBP (including
> shipping and
> > VAT), their web site will make it look like it worked
> but the
> > next day, you will get an email advising you that "for
> security
> > reasons", they cannot take credit card and so you must
> pay via
> > bank transfer. This not only means a 12 GBP fee, but
> > complications with any "end column day" deals and/or
> items going
> > out of stock in the meantime. 
> > 
> > ------------------------------
> 
> It was true in March 2009.
> 
> Another thing I didn't mention on the page is that they
> were slow
> and unresponsive. Consider the chronology :
> 
> 03-27 Bank transfer.
> 
> 04-03 I ask "will Rapid notify me when the package is
> shipped ? I
>       need to make arrangements for the
> receipt."
> 
> 04-08 I ask again "I would like to know whether my order's
> been
>       shipped or, if not, when it will be."
> 
> 04-09 I ask AGAIN. "The payment was sent twelve days ago
> and I've
>       been stuck here for five days now,
> waiting for a parcel that
>       doesn't come. It would help if I knew
> what to expect. For
>       instance, has my order been shipped ?
> Because if it hasn't,
>       that means I don't have to stay here
> all day. Thank you for
>       your understanding."
> 
> 04-14 Rapid finally reply "The goods left here on the
> 09/04/09 and
>       should be with you shortly. Your
> tracking number is [...] We
>       had the following items out of stock
> [...]. Regards."
> 
> The delay between the last two exchanges can be explained
> by the
> Easter holidays but not the 13-day delay between the bank
> transfer
> and the shipment (or the lack of information).
> 
> That was annoying but at these prices you can't complain
> too much.
> 
> -- 
> André Majorel http://www.teaser.fr/~amajorel/
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> Synth-diy at dropmix.xs4all.nl
> http://dropmix.xs4all.nl/mailman/listinfo/synth-diy
> 


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