[sdiy] UK guys - Rapid EndLine Sale Today!
aym-htnys at teaser.fr
Thu Jan 21 07:49:19 CET 2010
On 2010-01-20 21:06 +0000, karl dalen wrote:
> Does this still apply?
> This is what i call a company mental habit!
> They do have a maximum order of sorts, however. If you try to
> place an order for more than 250 GBP (including shipping and
> VAT), their web site will make it look like it worked but the
> next day, you will get an email advising you that "for security
> reasons", they cannot take credit card and so you must pay via
> bank transfer. This not only means a 12 GBP fee, but
> complications with any "end column day" deals and/or items going
> out of stock in the meantime.
It was true in March 2009.
Another thing I didn't mention on the page is that they were slow
and unresponsive. Consider the chronology :
03-27 Bank transfer.
04-03 I ask "will Rapid notify me when the package is shipped ? I
need to make arrangements for the receipt."
04-08 I ask again "I would like to know whether my order's been
shipped or, if not, when it will be."
04-09 I ask AGAIN. "The payment was sent twelve days ago and I've
been stuck here for five days now, waiting for a parcel that
doesn't come. It would help if I knew what to expect. For
instance, has my order been shipped ? Because if it hasn't,
that means I don't have to stay here all day. Thank you for
04-14 Rapid finally reply "The goods left here on the 09/04/09 and
should be with you shortly. Your tracking number is [...] We
had the following items out of stock [...]. Regards."
The delay between the last two exchanges can be explained by the
Easter holidays but not the 13-day delay between the bank transfer
and the shipment (or the lack of information).
That was annoying but at these prices you can't complain too much.
André Majorel http://www.teaser.fr/~amajorel/
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