[sdiy] dave smith *instruments*

[Benjamin Budts]

James Elliott wrote:
> Well, I have to say that I respectfully disagree with your statement. For one, I have a polyevolver which had faulty push buttons on one of the boards right out of the box. Yes, he sent me a replacement board which 'resolved' the problem... My friend has a polyevolver which had a faulty "Union Jack" display right out of the box, he was told to send it in for repairs. About 1/2 of the encoders on my polyevolver are now faulty after only four years of owning it - yes he gave me a free 2ml bottle of deoxit in the attempt to make it functional again - and about 1/4 of the encoders on my friend's are bad after about one year. Also, the polyevolver is full of DOCUMENTED bugs & false promises that have been reported to DSI many times (check the DSI yahoo group), and he REFUSES to do anything about them, stating that the polyevolver is a finished product and that there will be no more OS updates (and before the peanut gallery chimes in, no, I am not referring to
>  'user issues' with editing & saving in 'combo' mode). Yes, he does answer emails directly, yes he does normally respond in a timely fashion, and yes he does try to address quality control issues. However, that doesn't make all of his product reliable; that simply shows that customer service is responsive. And for the record, the desktop and polyevolvers use different encoders...
>
> Regarding the 'free' upgrades, well if you look on his website you actually have to pay for OS upgrades on the older model desktop and poly-rack evolvers.
>
> I love the sounds I squeeze out of my PEK, however the encoders piss me off to no end. I find it appalling that he charges $400 for the 'Pot Upgrade Kit' when every person I've talked to are only considering it to simply get rid of the crappy encoders.
>
> -Jim (Just Sayin') Elliott
>
>
>   
This confirms what I thought, demo synths in the musicstore that aren't 
older then 2 years having problems with the pots. And  it also pissed 
me  off as a matter of fact.
I can't wait to test the PE edition in Frankfurt though...
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