[sdiy] Cool Audio, what gives???

[Tim Parkhurst]

Hi Tony,

Yes, I've dealt with CoolAudio before. They would usually get back to
me within a day EXCEPT one time during a national holiday in China.
Then it took a week. Otherwise, the communication was pretty good both
when I bought a handful of samples, and again when I ordered a few
thousand 2164s ;) When I ordered those parts, they told me the minimum
for through hole parts would be higher (originally 1,000 but changed
to 5,000 for a through-hole run, then we bargained down to 2,000). So
if you're looking for through-hole stuff, there may be a different
minimum, but they still should be in communication with you.

Tim (has no idea when China goes on holiday) Servo



On Mon, Sep 21, 2009 at 2:11 PM, Tony Rolando <tony at makenoisemusic.com> wrote:
> Has anybody successfully ordered from Cool Audio? Sent 3 emails trying to
> place an order, no response. I have met all minimums, and I am trying to
> order parts currently shown as in production. What gives???
>
> Tony
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