[sdiy] ethics of suppliers/rant

[Scott Gravenhorst]

I know you asked Harry, but if it were me, I'd get some kind
of time frame from the seller and wait that plus a fudge factor.
Each situation may be radically different.  A single guy in his
garage is way different than a guy with a wife and 3 kids. I don't
know what goes on when other people do deals, but I do know that
when people start to bug me without mercy, I have a tendency to
not want to answer the phone or emails from that person.  It's 
important to set expectations right up front so that everyone has
a grounding in the same reality dimension.  If those expectations
aren't what you are willing to accomodate, then do business with
someone else.

laxt57 at aol.com wrote:
> Hi Harry
>  If I may ask how long one waits before complaining? 
> Three months?
> Six months?
> A year?
>  I do understand that most of the suppliers are hobbyist much
> the same as me. That deliveries may be slow. That tracking of
> purchases maybe impossible or very difficult at least. 
> When emails go unanswered for days, weeks, months I assume
> that that suppler has some problem. It takes only about one
> minute to return a email.
>  What has time on the list have to do with it?
> Either you are a good trader or you are not.
>  Service to the synth-diy community? I think not!
> Jeri
> 
> 
>-----Original Message-----
>From: harrybissell <harrybissell at prodigy.net>
>To: Michael Ruberto <frankentron at hotmail.com>
>Cc: Laxt57 at aol.com; synth-diy at dropmix.xs4all.nl
>Sent: Sun, 18 Sep 2005 21:56:07 -0400
>Subject: Re: [sdiy] ethics of suppliers/rant
>
>
>I have had some 'slow' transactions but have not been out-an-out
>burnt by a s-diy listmember.
>
>I find that sometimes the attitude of the buyer can be a determining
>factor. I don't know this is true in any particular case, but it seems that
>(more than once) the ones to shout the loudest were the last to be satisfied.
>
>I think there is some effect in how long the person has been on the list as
>well.
>Long time members have their own honor to uphold.  I have sent checks to some
>for 'four figures' and not been worried.
>
>I have sold some boards to listmembers as well, just a few.  I would consider
>myself
>a 'slow shipper' so I have no complaints against anyone else.
>
>The 'one' time I was less than satisfied was from an AH transaction, and even
>then
>the seller was not a 'bad trader'.   I bought an item expecting it to be in
>better
>condition than it was.  But as I described, maybe I over-bid. Live and learn.
>
>In some cases, people consider someone they sent money to a 'business' rather
>than
>a friend helping them out.  My example of THAT one would be EFM.  TomG sells
>his boards as a way to maintain his own hobby...  Its a service to the community
>to
>sell them so cheap.  Then people want to know why they can't track orders on
>line...
>
>SH!T ... have you guys ever bought anything from Newark ???
>
>(btw... I got the new Newark catalog in the mail.  I glanced through it for
>about
>fifteen minutes. I looked for 'potentiometers' and found only the real expensive
>>$50
>stuff.  Seems they considered Bourns to be 'panel controls'.   After the brief
>look I gave it to one of the software kids to demonstrate his 'telephone book
>ripping' skills.  Woah
>what a terrible testamony for a retailer !!!)
>
>H^) harry
>
>Michael Ruberto wrote:
>
>> I too have had a small handful of questionable experiences with this sort of
>> thing, but maybe I am lucky because most transactions I've had through this
>> list have been good. The list has also provided some very agreeable and fair
>> trading partners.
>> I admit the number of things I did sell to list peeps can be counted on 1
>> hand. But for what it's worth, I still support the buyers of every item I
>> have sold here.
>>
>> There's a bad apple in every bunch, live and learn.
>>
>> M. A. Ruberto
>>
>> >From: Laxt57 at aol.com
>> >To: synth-diy at dropmix.xs4all.nl
>> >Subject: [sdiy] ethics of suppliers/rant
>> >Date: Fri, 16 Sep 2005 14:56:46 EDT
>> >
>> >Hi To All
>> >  About a year ago I found myself interested in synth stuff after
>> >a long period of pursuing a real career (medical electronics)
>> >To save time and design work I decided to buy pcbs and other
>> >selected items from people off this list. Big mistakes on my part!
>> >After about a dozen or so transaction I have found the clear
>> >majority to have ended in simple fraud. Or at the very least
>> >a complete arrogant and uncaring dishonest attitude.
>> >Is it just me? Does anyone else here have this experience?
>> >What is it about this list? I am perplexed. Also believe me when
>> >I say it is not really the money I have lost. It is the pain in the
>> >ass about it all! I have made a pact with a friend to slap me really
>> >hard if I have the urge to buy from the synth-diy group.
>> >I now understand the synth-diy idea, that is I must design and
>> >fabricate anything I want. I can do that, progress is just slow due
>> >to limited time on my part. I will do all future projects myself.
>> >  Having said all that let me just say that the above rant does not
>> >include elby designs. Thanks Laurie for being such  a reputable business
>> >person.
>> >  If anyone wants a list of recommended suppliers drop me a line.
>> >Jeri
>

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-- Scott Gravenhorst | LegoManiac / Lego Trains / RIS 1.5
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