[sdiy] Re: Jameco "progress"

[Bob Weigel]

     Ask what he means by 'in tolerence'.  Perhaps his idea of tolerence 
is more tolerent than a person who ACTUALLY HAS TO MAKE SOMETHING WORK. 
:-).  Or like that.  Then tell him the problem you are having with his 
'tolerences' and that about a million other people would also and that 
they need to change their description to read correctly on the item or 
whatever.  I've never had to deal with Jameco on anything like this but 
I don't make them out as the kind of company that I couldn't get to 
perform with the right wording. Sometimes it requires a little patience 
and 'creative education' when dealing with alledged 'techs' at these 
companies.  They are usually just guys who were doing sales calls and 
someone noticed one day that they actually knew that the little colored 
bands on things weren't just to make them prettier or something. -Bob

Ian Fritz wrote:

> My email to Jameco with the "discription" of the problem with my 
> switch purchase got bounced around and was finally replied to by one 
> John Beal.  His answer is that he measured the "size of the thread 
> area on the shaft" and got 3/8" (vs the actual 19 mm), and that the (6 
> mm) shaft is within tolerance of 1/4".  Absolutely no concept of 
> metric dimensions, apparently.  I asked him to try putting a 3/8" nut 
> on the "thread area on the shaft".
>
> This looks hopeless.
>
>
>