[sdiy] OT: email a minor form of communication? (was Re: Futurelec - BAD experience.)

[Rainer Buchty]

>Because you get someone's undivided attention

...if you finally get it. There's nothing more annoying then being held 
in a waiting loop which plays crappy music interrupted by occasional 
"sorry, all representatives are currently busy, please hold the line".

That's why *I* prefer E-mail over everything, cause I can write or
answer it when I have time; and if a queue is building up, this queue is
the first thing the very next day my time is reserved for.

If people would finally learn to deal with written text, there would be 
no reason to get on top of the "to do" queue, because they wouldn't deal 
with that media as if it would be some "minor" or as it was said here 
"unserious" attempt to communicate.

>Emails are like writing letters. If someone's busy or not very
>together, they just won't bother.

Which -- IMO -- is quite stupid behavior.

If you are *busy*, you also don't answer calls.

If you are too busy to answer emails, but not busy enough to get 
interrupted frequently by phone and cell phone, you're doing something 
utterly wrong...

Rainer