[sdiy] Futurelec - BAD experience.

[Rainer Buchty]

>I reccomend using a phone for all this.  Email is inherintly
>'unserious'.

And why would that be? Just because the average PHB still thinks that 
his secretary first has to make a printout of those, where he then 
scribbles on, dictates the answer which she has to type in again?

>Get someone on the phone and don't hang up untill you
>can see your account balance showing the credit.

Assuming that they have a toll free number...

Rainer