[sdiy] Those darned Casio chips!

[Roy J. Tellason]

On Tuesday 23 November 2004 10:25 am, Rude 66 wrote:
> heh.. of course lying is  wrong. so is swearing. however, presidents lie
> and not only get away with it, but even get re-elected..;-)
>
> if a little lie, like saying you are a dealer, would get you service docs
> that would result in a whole bunch of synths getting repaired and
> functional again, would that really be so bad? 

Only thing is,  it wouldn't.  Because the first thing they'll ask you after 
you tell 'em you're a dealer is for your account number,  which gets punched 
into a computer,  and provides the ship-to and bill-to addresses,  if you're 
lucky.

> how does a company 'suffer' from this?

They design stuff with an expected lifetime.  If what's out there sticks 
around for longer than they "support" then they don't get to sell as much new 
product.  Or at least that's the way they look at things...

> i find it incredible that a company can get away with this sort of
> behaviour. how many yamaha synths, organs etc worldwide are laying
> around broken just because yamaha are too rigid to share their technical
> docs?

They don't care,  that's not what they're about,  selling _new_ product is.

> i'm not asking them to put them on the net, or even to provide them
> for free. hell, some of the folks here probably would be a lot better
> qualified to fix these things than the official dealers, only they don't
> have the official title. companies have a social responsibility too... 

No they don't.  Or at least they don't see it that way.