[sdiy] Vactrol replacement parts, Canadian parts suppliers

Peter Snow psnow at magma.ca
Mon Jan 19 00:20:07 CET 2004


Thanks Ken and Scott for your replies. (Sorry Ken, I forgot you were in Australia too).

Scott, I'm in the same position - they appear to be waiting for some missing parts and will ship
when its all available.
What's annoying is that the missing parts are trivial and I wanted them to simply strike them from
the order and ship the rest, but I get no reply to my requests.   Also they dinged my credit card
back in late Nov when I made the order - I thought it was customary for them to only debit your card
when they actually ship.

Thanks again,

Peter


Ken Stone wrote:
> 
> They do have a US contact as follows:
> 
>                    US and North America
> 
>                    Futurlec
>                    1133 Broadway,
>                    Suite 706,
>                    New York,
>                    NY 10010
>                    USA
> 
>                    Fax No.: 212 714 8018
> 
> And no, I'd never heard of them.
> 
> Ken (also in Australia)
> 
> >Hi all,
> >
> >While we are on the subject of suppliers - has anyone bought anything
> online from Futurlec,
> >http://www.futurlec.com ?  I thought they were US based but I think they
> are in Australia becasue my
> >CC was debited in AUS $.  That was back in late Nov 2003 and I still have
> not received my order yet.
> >
> >I got back one email reply to my initial enquiry as to where the hell my
> order was.  Since then, 2
> >more emails requesting they ship my order have gone unanswered.  Paul, have
> you heard of these guys
> >in Australia?
> >
> >Thanks,
> >
> >Peter
> >
> _______________________________________________________________________
> Ken Stone   sasami at hotkey.net.au
> Modular Synth PCBs for sale <http://www.blaze.net.au/~sasami/synth/>
> Australian Miniature Horses & Ponies <http://www.blaze.net.au/~sasami/>



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