[sdiy] Plugging anything into anything

[Steve Begin]

I do on-site tech support too and personally I love those kind of problems (not the ones that involve deaths, I mean the easy ones).  I've been called in before to help remove porn from peoples computers after they somehow accidentally download it (and viewed all of it judging by what's in "recent documents"). I've dealt with people who thought rebooting was a matter of turning your monitor off then on again.  Helped a guy out a week or two ago who said his printer was broken but it turned out he just selected a printer down the hall by accident and spent probably 5 hours straight printing test pages to it.  Somebody took apart their whole computer because it was "too dusty" inside and couldn't get it back together.  All of these people earn significantly more than me (sigh).


From: Paul Schreiber [mailto:synth1 at airmail.net]
Sent: Friday, August 02, 2002 10:30 AM
To: Paul Maddox (QinetiQ); synth-diy at dropmix.xs4all.nl;
harrybissell at prodigy.net
Subject: Re: [sdiy] Plugging anything into anything

We had to *specifically* have an instruction to TURN YOUR COMPUTER ON in all the manuals. Tech
support was getting 5-10 calls a day of the "it's not doing anything" variety.

Most lawsuits (when I was there) were based on deaths occurring when installing CB antennas.
Falling off the roof, electrocution, that sort of thing.

And, we got sued because a RC car owner's cat chased the vehicle into the street and got run
over. We suspected it was the other way around as "alcohol was a factor" as we say in the
business.

Paul S.