dead doepfer ps help

[Fahl, Romeo]

Say, if Dopefur is so short-handed wouldn't it make sense for them to find
techs who could act as an authorized regional service techs for them?

Word has it that they're very reluctant to sell their service manuals.  I
find it strange that they would be so secretive.  Maybe they think their
modules never break.
 


-----Original Message-----
From: Florian Anwander [mailto:Florian.Anwander at consol.de]
Sent: Wednesday, January 10, 2001 1:17 AM
To: synth-diy at node12b53.a2000.nl
Subject: Re: dead doepfer ps help


Hi Juergen, hi pelagius

> (But then again, does Mr. D. provide no custumer support, other than
> selling replacement modules? 
It is unbearable expensive to any small manufacturer to do the job in
the way you would like. The time you spend on the phone with the people
results in more costs than the sending of a module or may be the
replacing the complete module. Doepfer are of two hardware men (the
chief, doing developement, distribution, PR, cleaning the toilet,..., 
and a technician, doing the alignment of the modules), one software man,
two soldering women without any technical knowhow, one guy for bringing
the packages to the postoffice, and two women doing the german 
bureaucracy thing. Who of them should have the time to phone with you
half of an hour (ok, a phone call with Juergen Haible might take two
minutes, but what about all the poeple, who just discovered that there
are two different sides of the soldering iron, and now call at the
manufacturer...)?
  

> I'm not familiar with that circuit, 
The standard power supply is a simple one: fuse, transformer, rectifier,
elco, 7812/7912, cap. (I am telling this from my memory; maybe there are
some fuses in the low voltage area)

Pelagius, do you use the original bus pcb or do you connect the modules
by free wiring?

Florian
-- 
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