A Modest proposal...

[WeAreAs1 at aol.com]

In a message dated 8/4/00 2:25:16 PM Pacific Daylight Time, 
patchell at silcom.com writes:

<<     Another thing I have always wished some of these software vendors would
 do is offer a "no support" version.  That is, you buy it, but if you can't
 figure out how it works, that's tough (I always feel ripped of because I buy
 software and generally never have to avail myself of the support).   >>

Software (and hardware!) support is generally so bad, that I usually feel 
like I DID buy the "no support" version.  This also applies to music stores.  
It drives me nuts when they argue that their prices are higher than 
mail-order and online sellers because they offer more "after the sale 
support".  Yeah, like I'm really going to ask the minimum-wage Guitar Center 
dork for help in troubleshooting a System Exclusive scripting problem that 
I'm having with my XYZ-909...  Of course, the manufacturers are rarely any 
better (sometimes worse!).  I'm reminded of the Simpsons episode where Homer 
decides to start his own "internet" business, HyperCompuGlobalMegaNet, or 
something like that ("Hey, Marge... Look at this!  Did you know they have the 
internet for COMPUTERS now?")

Michael Bacich