Proteus query

Fraser, Colin J Colin.Fraser at scottishpower.plc.uk
Wed May 12 12:04:44 CEST 1999


> -----Original Message-----
> From: David Halliday (Volt Computer) [mailto:a-davidh at microsoft.com]
> Sent: 11 May 1999 14:48
> To: 'Tony Allgood'; synth diy
> Subject: RE: Proteus query
> 
> 
> This is a classic example of TPE
> 
> Technician Proximity Effect
> 
> The best one that happened to me was a stereo that started 
> working when I
> walked into the room ( someone's house - had never been there 
> before ) to
> fix it.

This sort of thing happened to me often when I worked in PC support.
The user would have some major insurmountable problem that would disappear
as soon as I arrived.

Our special resolution code for this sort of phenomenon was 'user error'.


Colin f



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