[sdiy] Pet Peeve Part II

[Tim Ressel]

customer service is for losers  ;-)


On 6/1/2018 12:03 PM, sleepy_dog at gmx.de wrote:
>
> Tim Ressel wrote:
>> Happy Friday!
>>
>> My latest pet peeve: web sites that refuse to list product pricing, 
>> insisting instead that you submit for a quote so they can gather your 
>> contact info. Seems like a small dab of extortion to me.
>>
>
> yeah, or how about having to register an account to get a much needed 
> datasheet for a part, and then the whole email verification scheme 
> doesn't work because of... spam filters or whatever, or takes hours or 
> worse.
>
>
> Or how about a manufacturer praising that great product for having 
> features A, B, C, which lead you to an obvious seeming assumption of 
> how great that thing would perform for your use case when using A, B, 
> C. And then, digging through the datasheet and putting puzzler pieces 
> together, turns out, you can use A or B but not A and B, and all of a 
> sudden, the product doesn't seem that spectarular at all anymore. 
> Without this being mentioned in the product presentation. Slightly 
> misleading?
>
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-- 
--Tim Ressel
Circuit Abbey
timr at circuitabbey.com